Hamperhouse Goods

Questions about a charge?

If HAMPERHOUSE GOODS appears on your card or bank statement, it’s an online order you placed. We use this neutral name so statements stay private.

Find your order

Search your email for a receipt from Hamperhouse Goods with the same date and amount. The receipt has your order number and a link to your order.

Contact billing support

Email help@hamperhousegoods.com with:

• the date and amount of the charge
• the last 4 digits of the card
• your order number, if you have it

We reply within 1 business day. Please contact us before disputing a charge with your bank. If an order was placed without your permission, we’ll cancel it and stop the shipment.

Refunds

Refunds go back to the original card. Most banks show the credit within 5–10 business days.

We never ask for your full card number, password or a code by email or phone.